Hail Damage August 10, 2023

What to Do Immediately After Hail Damages Your Car: 7 Critical Steps

By Sarah Johnson

What to Do Immediately After Hail Damages Your Car: 7 Critical Steps

Colorado and Kentucky residents are no strangers to sudden, severe hailstorms that can leave vehicles looking like golf balls. If you've just experienced a hailstorm and your vehicle has sustained damage, taking the right actions immediately can save you time, money, and stress. Here's your step-by-step guide on what to do after hail damages your car.

1. Ensure Your Safety First

If you're caught driving during a hailstorm, your first priority is personal safety:

  • Pull over to a safe location, preferably under cover like a gas station canopy or parking garage
  • Stay inside your vehicle until the hail stops—hailstones can cause serious injury
  • Position yourself away from windows if possible
  • Cover yourself with a blanket or coat for additional protection if the windshield breaks

Remember that your safety is more important than preventing vehicle damage. Never try to cover your car during an active hailstorm.

2. Document the Damage Thoroughly

As soon as it's safe to exit your vehicle, document the hail damage comprehensively:

  • Take date-stamped photos and videos of all damaged areas from multiple angles
  • Capture wide shots of the entire vehicle as well as close-ups of specific damage areas
  • Document the size of the hailstones if any are still present (place a coin or ruler next to them for scale)
  • Note the time, location, and weather conditions
  • If possible, get contact information from witnesses

This documentation will be invaluable when filing an insurance claim and can help ensure you receive fair compensation for all damages.

3. Protect Your Vehicle from Further Damage

After a hailstorm, your vehicle might be vulnerable to additional damage:

  • Cover broken windows with plastic sheeting and tape to prevent water damage to the interior
  • Remove valuable items from the vehicle
  • If possible, park your car under cover until repairs can be made
  • Check for any safety hazards like broken glass or sharp metal edges

Insurance policies typically require you to take reasonable steps to prevent further damage after the initial incident. Failure to do so could affect your claim.

4. Contact Your Insurance Company Promptly

Report the hail damage to your insurance company as soon as possible:

  • Call your insurance company's claims department or use their mobile app
  • Provide all requested information about the incident
  • Ask about your coverage, deductible, and the claims process
  • Inquire about rental car coverage if your vehicle is not drivable
  • Take notes during the conversation, including the claim number and the name of the representative

Most insurance companies have deadlines for reporting damage, so don't delay this step. The sooner you file a claim, the sooner the repair process can begin.

5. Get a Professional Assessment from a PDR Specialist

Before accepting the insurance adjuster's estimate, get an independent assessment from a paintless dent repair specialist like Dent Depot:

  • Schedule a free hail damage inspection with a reputable PDR provider
  • Ask for a detailed written estimate that you can compare with your insurance company's offer
  • Inquire about the repair process, timeline, and warranty
  • Discuss any potential deductible assistance programs

At Dent Depot, our technicians are trained to identify all hail damage, including dents that may not be immediately visible to the untrained eye. We provide comprehensive estimates that insurance companies respect and accept.

6. Understand Your Repair Options

For hail damage, you generally have three repair options:

  1. Paintless Dent Repair (PDR): The preferred method for hail damage, PDR preserves your vehicle's original factory finish while removing dents. It's faster, more cost-effective, and maintains your vehicle's value better than traditional repairs.
  2. Traditional Body Shop Repair: This involves filling dents with body filler, sanding, and repainting. While effective for certain types of damage, it's generally more expensive, time-consuming, and can reduce your vehicle's value compared to PDR.
  3. Partial Repair or No Repair: Depending on your vehicle's age and value, you might consider taking the insurance payout and either living with the damage or only repairing the most visible areas.

At Dent Depot, we specialize in paintless dent repair and can help you understand which option makes the most sense for your specific situation.

7. Choose the Right Repair Facility

Selecting the right repair facility is crucial for quality results:

  • Research repair shops that specialize in hail damage and paintless dent repair
  • Check reviews, ratings, and before/after photos of previous repairs
  • Verify that the shop works with your insurance company
  • Ask about warranties and guarantees on the work
  • Confirm whether they offer additional services like rental car assistance or free pickup/delivery

Remember that in most states, you have the right to choose where your vehicle is repaired, regardless of what your insurance company recommends.

Common Mistakes to Avoid After Hail Damage

When dealing with hail damage, avoid these common pitfalls:

  • Delaying action: Waiting too long to report damage or get repairs can lead to additional problems and might affect your insurance coverage.
  • Accepting the first estimate: Insurance adjusters might miss damage or underestimate repair costs. Always get an independent assessment.
  • DIY repairs: Do-it-yourself dent repair kits can actually make the damage worse and more difficult for professionals to fix later.
  • Choosing a repair shop based solely on price: The lowest estimate might not provide the best quality repairs. Focus on expertise and reputation.
  • Forgetting to check for mechanical damage: Severe hail can damage more than just the body panels. Have your vehicle checked for damage to lights, mirrors, windshield wipers, and other external components.

How Dent Depot Can Help

At Dent Depot, we specialize in hail damage repair and have helped thousands of customers through the process:

  • Free comprehensive hail damage assessments
  • Expert assistance with insurance claims
  • Certified PDR technicians with years of experience
  • Deductible assistance programs
  • Rental car coordination
  • Lifetime warranty on all PDR work

Our goal is to make the repair process as stress-free as possible while restoring your vehicle to its pre-storm condition.

Conclusion

Experiencing hail damage to your vehicle can be stressful, but taking the right steps immediately afterward can make the repair process much smoother. By documenting the damage, promptly contacting your insurance company, and working with hail damage specialists like Dent Depot, you can ensure your vehicle is properly restored with minimal out-of-pocket expense.

If your vehicle has recently been damaged by hail, contact Dent Depot today for a free assessment and expert guidance on the next steps. Our team is ready to help you navigate the repair process from start to finish.

Experienced Hail Damage on Your Vehicle?

Our paintless dent repair specialists can restore your vehicle to its pre-storm condition. We work with all insurance companies and offer free estimates.